An Outstanding Achievement for Bella Vou

6th November 2019

Bella Vou at The Pantiles is proud to announce that they are the first cosmetic and plastic surgery clinic to receive 3 Outstanding Ratings from the Care Quality Commission (CQC).

This demonstrates that they are head and shoulders above the rest when it comes to the provision of patient care in Tunbridge Wells and the surrounding areas.

Bella Vou at The Pantiles

Bella Vou is a world class cosmetic facility located in the heart of Tunbridge Wells on The Pantiles. Voted in the top 100 doctors in the world most dedicated to patient education, they offer transplants and treatments, industry-leading facelifts and free 30-minute consultations. 0% finance options are also available.

Highest Possible Quality Rating

Most recently, Bella Vou was awarded the highest possible quality rating by the CQC. The independent health and social care regulator praised Bella Vou and rated the service as outstanding because it was caring, responsive to people’s needs and well-led.

In its latest report, the CQC found Bella Vou staff continually cared for patients with compassion. Feedback from patients was continually positive about the way staff treated them. People thought staff went the extra mile and the care they received exceeded their expectations.

Inspectors rated Bella Vou as Outstanding in three of the five domains assessed by the CQC, with the top grade being given in the categories of ‘caring’, ‘responsive’ and ‘well led’. The remaining two domains (‘effective’ and ‘safe’) were rated as Good.

Amir Nakhdjevani MBBS, MRCS, FRCS (Plast) Consultant Plastic Surgeon at Bella Vou says: “I am delighted and thrilled for us all that we have been found to be outstanding by the CQC. It is testament to the dedication, compassion and commitment of every member of the Bella Vou family and reflects their determination to support our patients. Here at Bella Vou, Pantiles Clinic we are proudly committed to excellence in all we do. To have this recognised independently by the CQC is a fantastic and well-deserved recognition that we are succeeding in delivering an excellent service.”

“We are delighted with our outstanding for care rating from the CQC and are thrilled with the feedback that our patients have provided. Both are testament to the passion and continued commitment of the team to only provide the highest standards of care for every patient at Bella Vou.”

– Noula Friend, Clinic Manager

For more details about Bella Vou and to book your free 30-minute consultation, click here.